You should be aware that Centennial Parklands is a community venue and that other non-related activities may be occurring throughout the Parklands at the time of your booking. This may include concerts and large community events that are booked throughout the year. We will endeavour to limit wedding bookings on the day of a major event. If a confirmed event booking exists, we will make the potential impacts known to you at the time of booking.
For wedding bookings made well in advance, notification may not be possible at the time of booking. The Trust reserves the right to cancel bookings up to six months in advance of the booking date or relocate a booking up to three months in advance of a booking and will refund any payments in full upon cancellation. No further compensation will be payable.
Cancellations unrelated to wet weather:
All cancellations unrelated to wet weather must be made in writing to info@centennialparklands.com.au
The following fees will apply:
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Cancellations received in writing more than 10 working days prior to the booking date will be refunded minus administration fee. Please see weddings rate card.
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Cancellations received in writing between five and 10 working days prior to the booking date will receive a 50% refund minus administration fee. Please see weddings rate card.
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Cancellations received in writing within five working days of the booking date will not be refunded.
Wet weather cancellations:
If you wish to cancel your booking due to wet weather, please contact the Parklands Rangers on 0412 718 611 before midday on the day of your booking. Please leave a voicemail if there is no response or the office is closed. Within 14 days of your booking you are required to re-confirm the cancellation in writing to: info@centennialparklands.com.au
In this instance your booking will be refunded minus an administration fee. If notification is not received before midday on the booked date, a refund will not be issued.