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Customer Charter

At Centennial Parklands we are committed to providing a safe, accessible and sustainable world-class public parkland that routinely exceeds our visitors’ expectations.

We will provide a diversity of opportunities and experiences, while ensuring the Parklands remains a place for all.

With more than 30 million visits made here annually, we recognise that we need to get the basics right, every day. In delivering this, we will respect the history and heritage of the Parklands, while remaining responsive to the evolving needs of the community.

Our Customer Charter

Please download our Customer Charter (PDF, 234 kb) to learn more about our commitments to you.